WELCOME TO THE CRISH FACILITY SERVICES

The CFS compliance portal for our staff and sub-contractors!

As a family-run business, we take great pride in delivering exceptional cleaning services to various industries and businesses. Our dedication to quality, service, and value has helped us become one of Melbourne's leading commercial cleaning providers.

We achieve our core principles through face-to-face customer care, a strong management structure, and a team of cleaning professionals with a can-do attitude. We value our staff and sub-contractors as an essential part of our business, and we are committed to ensuring that everyone who works with us is compliant with our policies and procedures.

In this portal, you will find all the necessary information to ensure that you are compliant with our health and safety protocols and other important policies. We take a proactive approach to health and safety and strive to continually improve our processes.

We value open communication and encourage you to contact us with any questions or concerns. Together, we can maintain a safe and healthy working environment for all.

Thank you for being a part of the CFS team. We appreciate your hard work and commitment to delivering exceptional cleaning services.

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Sub contractor Details Form

    Name in Full* :

    (As Shown in the Passport)

    What is your First Language* :

    (Please Tick the Box)

    Do you need a Translator*

    (Please Tick the Box)

    Residential Address :

    Email Address :

    Date Of Birth :

    Mobile Number :

    Emergency Contact :

    Relationship :

    ABN :

    Starting Date:

    Bank Details

    Account Name :

    BSB :

    Account Number :

    SUBCONTRACTOR AGREEMENT

    Crish Facility Services Pty. Ltd.

    Dear Subcontractor,
    Thank you for providing your services as a subcontractor with Crish Facility Services Pty. Ltd. We appreciate your collaboration and wish to confirm the terms and conditions that apply to your engagement. Please review this agreement carefully and indicate your acceptance by signing below.

    1. General

    1. Personal Documentation:
      As a subcontractor, you are required to submit the following documents:
      • Completed attached forms
      • A copy of your Working with Children Check
      • A copy of your passport
      • A police check issued within the last six (6) months
      • Documentation of a current flu shot or COVID-19 vaccination (upon request)

    2. Contact Information:
      • Please direct any inquiries to the appropriate department:
      • Human Resources: hr@crishfacilityservices.com.au
      • Accounts / Invoices: accounts@crishfacilityservices.com.au
      • General inquiries: Phone – 0435 744 000

    3. Payment Processing:
      Payments are processed on a fortnightly basis. However, delays of up to 30 days may occur in certain
      circumstances. To ensure timely payment:
      Submit your invoice and timesheet by 11:00 AM on or before the end of the fortnight.
      For example: If you start work on January 25, the fortnight ends on February 7. Your invoice and timesheet must be submitted by 11:00 AM on February 7.
      Late submissions may result in delayed payments.

    4. Invoice Requirements
      Use the provided invoice template, which must include:
      • Invoice date and number
      • Facility location
      • Hours worked
      • ABN
      Bank account details
      A guide for completing invoices is attached.

    5. Confidentiality & Restraint
      You agree not to approach or communicate directly with any client of Crish Facility Services Pty. Ltd. without prior written approval.

    2. Working Agreements

    1. Attendance and Communication: Notify your supervisor at least 4 hours before your shift if you are unable to attend work. If you expect to be late or must leave early, inform your supervisor in advance. Failure to notify management may result in payment deductions. All work-related instructions must be followed only when issued by authorized personnel from Crish Facility Services Pty. Ltd. Do not discuss work matters with third parties.

    2. Shift Responsibilities: You are solely responsible for covering your allocated shifts. Do not send someone else in your place without notifying your supervisor — doing so may result in immediate termination and non-payment for that day. Arrive 5–10 minutes before your scheduled start time and remain until your shift ends, even if tasks are completed earlier.

    3. Notice of Resignation: To resign, provide at least two (2) weeks’ notice. Failure to do so may result in non-payment for one week.

    4. Personal Protective Equipment (PPE): You must wear appropriate PPE, including gloves and face masks, while performing your duties.

    5. Non-Reemployment Clause: After resignation or termination, you agree not to reapply or subcontract with Crish Facility Services Pty. Ltd. or its affiliates for a period of six (6) months.

    3. Responsibilities and Duties

    1. Commitment:
      You agree to perform your duties faithfully, diligently, and in the best interests of Crish Facility Services Pty. Ltd.

    2. Company Reputation:
      Maintain and protect the professional reputation of Crish Facility Services Pty. Ltd. at all times.

    3. 3 Legal Compliance:
      Comply with all lawful and reasonable directions, as well as applicable laws and regulations relevant to your role.

    4. Conflict of Interest
      Avoid real or perceived conflicts of interest while engaged with the company.

    5. Site Security and Cleanliness
      • Secure all gates, doors, and windows before leaving.
      • Turn off taps, lights, and any specified appliances.
      • Activate or deactivate alarms as required.
      • 3.6 Protection of Facilities and Property
      • Ensure your cleaning services do not negatively affect or disturb facility occupants, materials, assets indoor plants, aquariums, or any other part of the premises

    6. Safety and Reporting
      If you encounter any safety concerns or incidents, immediately contact your:
      • Site/Area Supervisor
      • Client Relationship Manager
      • After-hours contact for Crish Facility Services Pty. Ltd.

    4. Non-Disparagement and Post-Engagement Restrictions

    1. Non-Disparagement:
      During and after your engagement, you agree not to make any defamatory, false, or disparaging remarks about Crish Facility Services Pty. Ltd., its employees, directors, contractors, clients, or business operations. This includes all forms of communication, including written, verbal, electronic, and social media. Breach of this clause may lead to legal action.

    2. Post-Engagement Restriction – Client Solicitation:
      For a period of twenty-four (24) months following the end of your engagement (whether by resignation, termination, or otherwise), you agree:
      Not to directly or indirectly engage, solicit, or provide services (including as a subcontractor, employee, consultant, or business owner) to any client of Crish Facility Services Pty. Ltd. with whom you had direct or indirect contact during your engagement.
      This includes attempts to divert, take over, or accept contracts or to enter into any service arrangement with such clients independently or through another business.

    3. Breach and Penalty:
      If you breach Clause 4.2, you agree to be liable for a contractual penalty of up to AUD $25,000, payable to Crish Facility Services Pty. Ltd., without limiting the company’s right to seek additional legal remedies, including damages and injunctive relief.

    4. Conflict of Interest
      Avoid real or perceived conflicts of interest while engaged with the company.

    5. Site Security and Cleanliness
      • Secure all gates, doors, and windows before leaving.
      • Turn off taps, lights, and any specified appliances.
      • Activate or deactivate alarms as required.
      • 3.6 Protection of Facilities and Property
      • Ensure your cleaning services do not negatively affect or disturb facility occupants, materials, asset indoor plants, aquariums, or any other part of the premises

    6. Safety and Reporting
      If you encounter any safety concerns or incidents, immediately contact your:
      • Site/Area Supervisor
      • Client Relationship Manager
      • After-hours contact for Crish Facility Services Pty. Ltd.

    Mandatory Site Guidelines - Acceptance and Acknowledgement

    As part of our commitment to maintaining a safe and efficient work environment, we kindly request your understanding and adherence to the following guidelines. Your cooperation is crucial in ensuring the well-being of all individuals on-site and the smooth execution of operations.

    1. Proper Attire:

    All personnel are required to wear either a uniform or hi-vis jackets while on-site. This ensures visibility and safety at all times.


    2. Timekeeping and Pay:

    Punctuality is of utmost importance. Failure to record your shift start and end times on the designated app may result in a delay or absence of payment.

    3. Shift Recording:

    It is mandatory to log your shift start and end times using the designated app. Accurate record-keeping aids in tracking work hours effectively.

    4. Break Notification:

    Please inform your supervisor when taking breaks. This helps maintain productivity and coordination.

    5. Restricted Devices:

    Mobile phones, AirPods, hands-free devices, and tablets are strictly prohibited during work hours. These devices may only be used in emergency situations or for work-related matters.

    6. Safety Gear:

    Wearing proper attire, including appropriate shoes, work pants, and personal protective equipment (PPE), is essential for personal safety.

    7. Equipment Checks:

    Prior to use, ensure that all electronic equipment, including vacuums, are checked for functionality and proper tagging. If issues arise, notify your supervisor immediately.

    8. Chemical Usage:

    Always use the correct chemicals and follow dilution guidelines. If uncertain, consult your supervisor before proceeding.

    9. Equipment Maintenance:

    Cleaning equipment and supplies must be cleaned after each use, maintaining a clean and organized work environment.

    10. Damage Reporting:

    Promptly report any property, equipment, or goods damages to your supervisor to facilitate timely resolutions.

    11. Documentation of Concerns:

    If you have complaints or requests, promptly send pictures to your supervisor via email on the same day as instructed.

    12. Leave Notifications:

    Sick leave requires a minimum 4-hour notice before the shift, unless you are critically injured or hospitalized. Annual leaves must be informed 7 days in advance, covering all casual and personal events.

    Failure to comply with these guidelines may result in immediate removal from the site without pay by CFS.

    By clicking the acknowledgment button below, you confirm that you have thoroughly reviewed and understood the policies and guidelines outlined in the provided document. You acknowledge that it is your responsibility to uphold and implement all policies and procedures detailed in the company's policy documents.

    Important Guidelines for Invoices, Payroll, and Leave

    Dear Valued Vendor,

    We would like to bring to your attention some important points to ensure smooth operations and compliance with our processes. Please take note of the following:

    Invoice Accuracy

    It is imperative that all invoices submitted are 100% accurate. Any discrepancies may result in a fine of $50.

    Accounting and Accounts Department

    Recently, we have had to allocate additional resources to rectify errors caused by employee negligence. As a result, the accounting and accounts department had to work overtime. Let's work together to prevent such incidents in the future.

    Timely Submission of Invoices

    Kindly ensure that all invoices are submitted in a timely manner. Invoices for Monday to Friday should be sent to the accounts department by 10 pm the following day. For Saturdays (payday on Wednesday), invoices should also be sent by 10 pm the next day if no issues arise.

    Work Hours and Payroll Cutoff

    For employees working from Monday to Sunday, including those working 6 or 7 days or exclusively on weekends, the cutoff time for hours worked is the following Monday at 12 midnight. Payday for this group will be on Thursday.

    Advance Leave Notice

    All leave requests must be submitted at least 7 days in advance. This advance notice ensures proper scheduling and staffing.

    Department-specific Concerns

    For any matters related to pay issues or leave, please direct your communications to the relevant department. This ensures that concerns are addressed promptly and effectively.

    We greatly value your partnership and cooperation in upholding these guidelines. Your adherence to these points will contribute significantly to our operational efficiency. Should you have any questions or need further clarification, please don't hesitate to reach out to us.

    BREACHING THE ABOVE CONDITIONS MAY CAUSE

    YOU WILL BE ASKED TO LEAVE THE SITE IMMEDIATELY WITHOUT PAY BY CRISH FACILITY SERVICES

    As part of our onboarding process, we kindly request that you provide the following documents in either PDF or JPG format. These documents are necessary to ensure the safety and compliance of all personnel working on-site. Please ensure that the uploaded documents are clear and legible. Your cooperation in submitting these documents is greatly appreciated.

    Note: Please be advised that the size of files uploaded should not exceed 4MB.

    Updated CV*

    Police Check* (not older than 3 months)

    Work with Children

    Australian Licence / Hi Risk Licence (if)

    Passport Copy*

    Billing Proof of address*

    VISA / VEVO*

    Acceptance

    I hereby agreed to furnish '2 weeks' notice, if I want to quit from the service of Crish Solutions Facility Services or pay one week salary to the company, in the case of my sudden resignation

    Your Signature*

    (Please Do a Digital Signature in the Box)




    SUBMIT